Home Savings Bank is committed to the security and privacy of your personal information. This commitment applies to the internet, our web site, and all aspects of our business with you.
Read our Notice of Privacy Practices.
Equifax Data Breach
Equifax announced a breach of personal information that may affect 143 million US consumers. This is a breach of the Equifax system, not a breach of your accounts at Home Savings Bank. We take safeguarding your information very seriously and are actively monitoring the situation.
Not sure if your information has been compromised?
Visit www.equifaxsecurity2017.com , an online service Equifax has set up, to check if your information has been compromised. Please note that Equifax had an arbitration clause buried in its terms of service barring those who enrolled in the Equifax checker program from participating in any class-action lawsuits that may arise from the incident. This has changed. According to the company the arbitration clause will not apply in this matter.
Check all of your accounts via online services provided by your bank or credit card provider. If you don’t have access to or haven’t set up an online account, you can call the company directly for assistance in reviewing your accounts. Consumers should be looking for any discrepancies in their purchasing habits. Be sure to do this over the next few months! Just because the bad guys have your information now, it doesn’t mean they will use it immediately.
Monitor your accounts closely and frequently. Balance your checkbook monthly and match credit card statements with receipts. By viewing accounts online and checking throughout the month, you’ll be able to identify possible problems sooner.
Review your credit report every three or four months. You are entitled to one free credit report from each of the three major credit bureaus per year. Request a single report from one of the bureaus every three or four months. By staggering these requests, you will be able to monitor your credit throughout the year.
Register for eNotify from the Wisconsin Department of Motor Vehicles. This service, among other things, will allow you to set up alerts confirming transactions regarding your drivers license. If you didn’t request the transaction, this serves as an early alert system that someone is making unauthorized changes.
You know your information has been compromised:
Contact the security departments of your creditors or bank to close the compromised account(s). Explain that you are a victim of identity theft and this particular card or account has been compromised. Ask them to provide documentation that the account has been closed. You should also follow up with a letter to the agency documenting your request.
Contact the three major credit bureaus (Experian, Trans Union and Equifax) via phone immediately to request a fraud alert be placed on your file. Once again, explain that you are a victim of identity theft and ask that they grant no new credit without your approval. Again, follow up with a letter to the agency documenting your request.
File a report with your local police department and request a copy of the report. This is good documentation to have on hand to prove your identity has been stolen as you begin the process of restoring your credit and good name.
Document all of your actions and keep copies of everything.
Major Card Data Breaches
When major merchants indicate their stores may have experienced card breaches, you can usually find up-to-date information on the merchant's website.
At Home Savings Bank we continue to monitor these situations carefully. You may call customer service at 608.282.6000 with questions or concerns about your account.
Customers are protected by their banks when these point-of sale breaches happen, regardless of where the breach actually occurred. Per Visa regulation, financial institutions are required to take a variety of steps to protect customer's accounts.
Being Proactive Helps Protect Your Card
Here are steps you can take to help protect your card:
- Review your account history online and look for suspicious transactions.
- If there are suspicious transactions on the account, please report them immediately to the bank or credit card company.
If you would like to get a new debit card/credit card, please call Home Savings Bank customer service at 608.282.6000 .
Home Savings Bank's fraud monitoring service is on heightened alert and we actively evaluate any fraud trends that might be affected by breaches.