Customer Service

General phone number: 608.282.6000
General email address:

We respond to email questions within 24 hours, or up to 48 hours on weekends. Please do not send confidential or sensitive information through email, please call instead.

Routing Number: 275971113

Online Banking Help or call 608.282.6000

Locations and Hours

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Phone Banking Help

Instructions for using our phone banking system. Read more.

Online Banking Help

Instructions for signing up for and using online banking and eStatements. Read more.

Lost/Stolen Card

What to do if your debit or credit card is missing or stolen. Read more.

Debit Card Fraud Detection System

Our debit cards include protection from an automated fraud detection system. Read more.


We are committed to the security and privacy of your personal information. Read more.


Information about identity theft, phishing, online security, and shredding. Read more.